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Last Updated: 02-02-17

Residential Advocate

Hours: As assigned. Variable up to 40 hours per week including overnights.
Reports to: Shelter Staff Supervisor
Supervises:  None
Condition of Employment:  Varies
Salary:  Contingent upon experience
Responsibilities include:

  • Responding to 24-hour Crisis Hotline by providing crisis intervention to victims and perpetrators of domestic violence and others needing information, support and referral.
  • Providing informal counseling, support and assistance to residents of the shelter.
  • Coordination of residents’ chore responsibilities and supervision of shelter rules.
  • Distribution of food, clothing, personal and cleaning supplies to clients as necessary.
  • Facilitation of recreational and educational group activities with children who are shelter residents with supervision from children’s staff.
  • Ensures safety of shelter by roaming and supervising shelter grounds and reporting all safety and maintenance-related issues by preparing a work order and reporting to Shelter Staff Supervisor in a timely fashion.
  • Complete assigned advocate chores related to upkeep of the shelter.
  • Removal of donations from foyer and other areas in the building and placement in donation room.
  • Attendance at shelter staff meetings and in-service trainings.
  • Transportation of clients to and from appointments, school, and other approved destinations.
  • Supervision and support of shelter volunteers
  • Completion of all required documentation and paperwork in a timely and through manner.
  • Assist kitchen staff or supervise residents when cooking.
  • Assist with cleaning and shelter maintenance.
  • Transport clients safely using agency van, if approved.
  • Mediation for residents, if necessary.
  • Report concerns regarding residents and their children through proper channels.
  • Be familiar with and follow all La Casa safety and emergency procedures.
  • Other duties as assigned.


  • At least 21 years of age required.
  • At least 23 years of age with clean driving record and willingness to drive agency van preferred.
  • High School Diploma and one year related education or experience in a helping profession
  • Bilingual preferred.
  • Warm, empathic, and non-judgmental with demonstrated ability to maintain healthy boundaries with clients and staff.

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About The Allstate Foundation
Established in 1952, The Allstate Foundation is an independent, charitable organization made possible by subsidiaries of The Allstate Corporation (NYSE: ALL). Through partnerships with nonprofit organizations across the country, The Allstate Foundation brings the relationships, reputation and resources of Allstate to support innovative and lasting solutions that enhance people’s well-being and prosperity. With a focus on building financial independence for domestic violence survivors, empowering youth and celebrating the charitable community involvement of Allstate agency owners and employees, The Allstate Foundation works to bring out the good in people’s lives. For more information, visit

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