Residential Advocate

Hours: As assigned. Variable up to 40 hours per week including overnights.
Reports to: Residential Services Director
Supervises: None
Condition of Employment: Varies
Salary: Contingent upon experience

Responsibilities include:

• Responding to 24-hour Crisis Hotline by providing crisis intervention to victims and perpetrators of domestic violence and others needing information, support and referral.
• Providing informal counseling, support and assistance to residents of the shelter.
• Coordination of residents’ chore responsibilities and supervision of shelter rules.
• Distribution of food, clothing, personal and cleaning supplies to clients as necessary.
• Facilitation of recreational and educational group activities with children who are shelter residents with supervision from children’s staff.
• Ensures safety of shelter by roaming and supervising shelter grounds and reporting all safety and maintenance-related issues by preparing a work order and reporting to Shelter Staff Supervisor in a timely fashion.
• Complete assigned advocate chores related to upkeep of the shelter.
• Removal of donations from foyer and other areas in the building and placement in donation room.
• Attendance at shelter staff meetings and in-service trainings.
• Transportation of clients to and from appointments, school, and other approved destinations.
• Supervision and support of shelter volunteers
• Completion of all required documentation and paperwork in a timely and through manner.
• Assist kitchen staff or supervise residents when cooking.
• Assist with cleaning and shelter maintenance.
• Transport clients safely using agency van, if approved.
• Mediation for residents, if necessary.
• Report concerns regarding residents and their children through proper channels.
• Be familiar with and follow all La Casa safety and emergency procedures.
• Other duties as assigned.

Qualifications:

• At least 21 years of age required.
• At least 23 years of age with clean driving record and willingness to drive agency van preferred.
• High School Diploma and one year related education or experience in a helping profession
• Bilingual preferred.
• Warm, empathic, and non-judgmental with demonstrated ability to maintain healthy boundaries with clients and staff.